Top 10 Review Management Software

#1 4.9 / 5.0

Birdeye

Vendor: Birdeye
Pricing: Subscription Market: SMB Deployment: Cloud, SaaS

Birdeye is a comprehensive review management platform that helps businesses collect, manage, and promote customer reviews across multiple platforms.

Key Features:
  • Automated review requests
  • Review monitoring and response
  • Multi-location management
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#2 4.8 / 5.0

Podium

Vendor: Podium
Pricing: Subscription Market: SMB Deployment: Cloud, SaaS

Podium is a leading interaction management platform that simplifies customer interactions and helps businesses gather and manage reviews effectively.

Key Features:
  • Text-based review requests
  • Centralized inbox for customer interactions
  • Analytics and reporting
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#3 4.8 / 5.0

Yotpo

Vendor: Yotpo
Pricing: Freemium Market: Mid-Market Deployment: Cloud, SaaS

Yotpo is an eCommerce marketing platform with integrated review management tools to help brands collect and leverage customer reviews.

Key Features:
  • Review generation and moderation
  • Visual marketing tools
  • Customer loyalty programs
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#4 4.7 / 5.0

Trustpilot

Vendor: Trustpilot
Pricing: Freemium Market: Enterprise Deployment: Cloud, SaaS

Trustpilot is a global review platform that helps businesses build trust with their customers by collecting and showcasing authentic reviews.

Key Features:
  • Automated review invitations
  • Customizable review widgets
  • SEO optimization
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#5 4.7 / 5.0

ReviewTrackers

Vendor: ReviewTrackers
Pricing: Subscription Market: Mid-Market Deployment: Cloud, SaaS

ReviewTrackers is a review management software that helps businesses monitor and respond to customer feedback across various review sites.

Key Features:
  • Review monitoring and alerts
  • Sentiment analysis
  • Competitor benchmarking
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#6 4.6 / 5.0

Reputation.com

Vendor: Reputation.com
Pricing: Contact Vendor Market: Enterprise Deployment: Cloud, SaaS

Reputation.com provides a comprehensive platform for managing online reputation and customer feedback for businesses of all sizes.

Key Features:
  • Review solicitation and response
  • Reputation score tracking
  • Social media management
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#7 4.6 / 5.0

Grade.us

Vendor: Grade.us
Pricing: Subscription Market: SMB Deployment: Cloud, SaaS

Grade.us is a powerful review management platform that enables businesses to automate the process of generating and managing online reviews.

Key Features:
  • Automated review campaigns
  • White-label capabilities
  • Review funnel and landing pages
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#8 4.5 / 5.0

BirdEye

Vendor: BirdEye
Pricing: Subscription Market: SMB Deployment: Cloud, SaaS

BirdEye is a leading review management software that helps businesses collect, manage, and promote customer reviews across various platforms.

Key Features:
  • Automated review requests
  • Review monitoring and response
  • Multi-location management
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#9 4.5 / 5.0

GatherUp

Vendor: GatherUp
Pricing: Subscription Market: SMB Deployment: Cloud, SaaS

GatherUp is a review and customer feedback platform that helps businesses improve their online reputation and customer experience.

Key Features:
  • Feedback collection and analysis
  • Review generation and monitoring
  • Customer experience insights
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#10 4.4 / 5.0

Broadly

Vendor: Broadly
Pricing: Subscription Market: SMB Deployment: Cloud, SaaS

Broadly is a review management and customer communication platform designed to help local businesses improve their online presence and customer relationships.

Key Features:
  • Automated review requests
  • Customer messaging
  • Lead generation tools
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Frequently Asked Questions

The highest-ranked solution in this category is Birdeye, evaluated based on customer feedback, features, and operational reliability.

Rankings are systematically curated based on market presence, feature depth, user ratings, deployment flexibility, and security compliance.

Our software directory rankings are refreshed regularly to reflect vendor updates, new feature releases, and real-time user ratings.

Software vendors can request a listing or apply for featured positioning by submitting their solution for evaluation via our partner program.
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